Privacy Policy

1. Who We Are

Dyna Motor Imports operates the website dynamotorimports.com. We are a kei truck dealer based in Calgary, Alberta, Canada. Questions about this policy can be directed to info@dynamotorimports.com.

2. Information We Collect

We collect the following information only when you voluntarily provide it:

• Your name, email address, and phone number when you submit an enquiry or contact form
• Your mailing address when you initiate a deposit payment
• Your message content and any details you include about your enquiry

We also collect standard web analytics data automatically when you visit our site, including IP address, browser type, pages viewed, and referring URL, via Google Analytics 4.

3. How We Use Your Information

• To respond to your enquiry about a vehicle, shipping quote, or fleet pricing
• To send a confirmation of your deposit or purchase (when applicable)
• To improve our website and understand how visitors use it (analytics only)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Information

Payment processing for deposits is handled by Helcim Inc., a Canadian payment processor. Dyna Motor Imports does not store credit card numbers or payment credentials on our servers. Please refer to Helcim's privacy policy for how they handle payment data.

5. Cookies and Analytics

We use Google Analytics 4 to understand site traffic patterns. GA4 uses cookies to track anonymous usage statistics. No personally identifiable information is included in analytics data. You may opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

6. Data Retention

Enquiry emails are retained in our email inbox for up to 2 years. We do not maintain a separate database of customer contact records beyond what is in our email correspondence.

7. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you and to request corrections. To make a request, email info@dynamotorimports.com.

8. Contact

For privacy concerns or questions about this policy, contact us at info@dynamotorimports.com or call 587-851-5551.